Customer Service Email
Send questions 24/7 to Customer Service and we’ll get back to you in a jiffy! Always less than 24 hours.
You can also submit a question by clicking on the question mark in the little round red circle at the bottom right on any page of our website.
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Order Line: 1-888-444-XMAS (9627)
Monday-Friday, 8am-5pm CST
PLEASE NOTE: We strongly recommend contacting us using our customer service website or by sending an email to support@thechristmaslightemporium.com. We handle all customer service related inquires via email correspondence so that we can more quickly and accurately respond to all inquiries. Thank you for your understanding as we strive to help make everyone’s holiday bright!
If you are looking for your order status, simply log into your account to review your order history and current order status. Shipping status will be updated for you automatically via email and text message once a label has been generated for all or any portion of your order.
