Product Questions
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Are Your Wreaths Meant for Outdoor Use?
Yes, all of our wreaths and associated decor are suitable for indoor or outdoor use. The ornaments are shatter resistant plastic, the lighting is standard outdoor rated Christmas lighting and the wreath is a very high quality commercial grade indoor/outdoor wreath. -
Can I Purchase a Designer Series Display Without the Lights/Frame Only?
Our Designer Series Displays are only available with lights already installed. We do not sell frames without lights already on them. -
Can I Purchase Replacement Strings If I Need to Repair a Wireframe Display in the Future?
The lighting for our standard and Designer Series Displays is designed specifically to fit each individual display. If you need to replace a string in the future, please contact us at support@thechristmaslightemporium.com. -
Can The Flash Rate of Your C9 Strobe Lights Be Controlled?
I am designing a “runway” project. My question is; will the controller be able to control the strobe lights and adjust the flash/sec, and make them “chase” (light 1 through 10, then start over)? If the controller will not work with the strobe bulbs, will they “chase” by themselves? — The strobe l... -
Indeed they can. All of our chase controllers are designed specifically for use outdoors. The electronics are encased in an epoxy to protect them from the elements. No additional outdoor enclosure is needed.
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Color Temperature - Cool White vs Pure White and.... Well, What About Warm White?
If you have been a customer of ours for a while you may notice some seemingly weird changes in our product titles and descriptions with regard to how they relate to our SKU numbers. In a nutshell, we have changed the terminology that we are using to describe our 6000 kelvin white bulbs. We used t... -
Do C7 and C9 Ice/Snowfall Tubes Come on a Strand?
Customer Submitted Question: Please explain to me what you mean by Snowfall Tube…is this a strand with tubes that hang down like icicles? ——— Great questions! There is no strand with the individual C9 and C7 Ice Tubes or snowfall tubes etc. already pre installed. They are C7 or C9 bases that scre... -
Do you carry inline female plugs? Or can a standard female plug be modified to be an inline plug?
We sure do have an inline female plug. We have them in green or white and in SPT1 or SPT2. You can find them here: http://www.thechristmaslightemporium.com/lights/christmas-light-installation-accessories/slide-on-vampire-plugs/?v=7516fd43adaa In a pinch, the standard female plugs can also be mod... -
Do you Have Instructions for Your Animated Wireframe Yard Art Displays (Dolphins, Frogs, etc)?
While we don't have written instructions for them since they are designed to be pretty self explanatory, here is a rundown of the setup: You should have multiple display pieces, each with its own male plug somewhere on the frame You should also have a 2,3 or 4 channel chase controller (depending... -
Do You Provide Sample C7, C9 Bulbs?
We understand that it can be difficult to make a purchase without seeing a sample of our products. However, we have a solution that might work for you. We offer a 60-day free return policy for exchanges or store credit. This means that you can make a purchase and if you are not satisfied with th... -
Do you sell C7 or C9 bulbs in packs smaller than 25?
Although we do get requests for smaller quantities of bulbs from time to time, our C7 and C9 bulbs are only available in packs of 25. -
You bet! Gift cards are available in denominations of $10, $25, $50, $100, $250 and $500 and can be purchased here: https://thechristmaslightemporium.com/products/gift-card.
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GFade 8 Channel Chase Controller Details
You can find all of the GFade 8 channel chase controller specifications and functional details, including our first look video walkthrough of the user guide and features, on the product page here: https://thechristmaslightemporium.com/products/gfade-8-channel-fully-programmable-chase-controller -
How Does It Work? The Music Box sound to light controller has 10 output channels. Channels 1-4 sync to the beat, channels 5-10 sync to other parts of the music (note: not all of the channels will fire all of the time, it just depends on the music/source nuances). The controller can handle up to ...
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How do I Program the Starburst Programmable Chase Controller?
You can find the programming instructions for the Starburst controller here: Starburst Programming Instructions. -
How do I setup my Virtual Santa or other projection effect?
DVD Instructions Things you will need: Virtual Santa DVD, DVD player, projector, cables for connecting your DVD player to your projector, rear projection material to cover your intended window and if you plan to use the sound in the video file either use a projector with a built in speaker or run... -
How Do I Setup Sound Input and Output on The Music Box Controller?
How Does It Work? There are many ways to setup the Music Box controller so that you can send audio from your sound source to both the Music Box controller AND to a source output source so that you can hear the music. Here are some of the more common: Using a "Y" audio splitter cable Probably t... -
How do your chase controllers work?
Christmas light chase controllers create effects across the channels of the controller and allow you to do all sorts of creative things with lighting. For example, a 4 channel chase controller will turn channel 1 on and then off when channel 2 comes on, channel off when channel 3 comes on, channe... -
How Many Snowfall Tubes Come with Your Replacement/Retrofit Snowfall Tubes?
For items like your 12″ E17 base Snowfall Tube, how many tubes come with each? — Hi there and thanks for asking. The product you are looking at is a single tube with an e17 base (C9). Each of these tubes simply screw into a standard C9 socket. This allows you to add as many tubes as you need base... -
How Many Watts/Amps Are Your C7 and C9 Socket Wire Rated?
We have C7 and C9 socket wire that is 18 gauge SPT1 and can be operated safely at up to 7 amps total load. -
How to Use Slide on Vampire Plugs and Clip On Replacement C7 or C9 Sockets
Once in a while we get asked for guidance with regard to the proper installation/usage of vampire plugs and replacement sockets. Although we are not electricians and because of that we have to offer up all the usual disclaimers, ie use at your own risk and we have no liability whatsoever for what... -
I Cannot Download the Video I Purchased. It Keeps Stopping at about 30% or about 1gb.
Some versions of windows and some web browsers - particularly Internet Explorer - do not support HTTP downloads larger than 1gb. Here is a google search for some results that may help you: https://www.google.com/webhp?sourceid=chrome-instant&ion=1&espv=2&ie=UTF-8#q=cannot%20downloa... -
If a bulb burns out on an LED light string, do the rest stay lit?
This is a fun question that comes up often. When it comes to pre lamped light strings (5mm/m5/C6/G12 and even the non removable bulb C7/C9 strings), the simple answer is yes, if one bulb burns out, the rest will stay lit. The more complex (and relevant) answer is that LED strings don't work the s... -
Designing your first animated display can be complex if you aren't already familiar with how these things work. It really depends on what precisely you are looking for. We carry chase controllers (just movement, no music), we carry an automated sound to light controller for AC lighting (The Music...
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Mega Tree Kit FAQ - Frequently Asked Questions
What type of pole do I need? We recommend using 1 ½” Threaded rigid metal conduit. The Electrical conduit couplings are much thinner than plumbing couplings and our Modular hook head is designed to slide over the coupling. Where can I buy the pole? You can purchase the 1 ½” Threaded rigid metal ... -
Music Box Instructions w/Silence Detection Feature
Music Box Instructions w/ Silence Detection Feature Do not use RGB ROPE lighting with a controller built into the lights as it will damage the controller and void the warranty. Single color rope light will work fine. A 50’ rope light will draw .5amps. The PBS Lighting Music Box controller is ... -
My Blackout Caps are Too Big! How Do I Use Your Blackout Caps?
Today I want to introduce you to the most versatile blackout caps available for decorators today and show you how to use them properly. Our blackout caps are designed for use with modern LED M5, M6 and 5mm mini lights as well as traditional incandescent mini lights. They are pliable enough to s... -
My C7 / C9 Bulbs Aren't Working!
The most common issue is with fitting new bulbs to new or used socket strands. They often require a bit of adjustment - much like breaking in a new pair of shoes. The most common adjustments are: The pin on the side of the socket needs to be pulled out just a bit so that it has a snug fit with t... -
My Music Box Doesn't Seem to Be Working Right / Music Box Troubleshooting Tips
Hey there holiday geeks! Let’s go over some possible issues and solutions for problems you might be having with the PBS music box controller! So right off the bat your probably really excited to have a controller that no one else on your block probably has, your ready to plug it in and start do... -
The PBS Lighting Music Box controller is a hi-tech computer-controlled controller that sync’s light and music. The first 4 output channels will trigger to the beat of the music. The remaining 6 outputs will trigger to different/other parts/frequencies of the music. Some music will not trigger s...
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Tips for making custom strands
The products themselves are simple enough; wire, plugs and socket! But the problems can come into play in the assembly of them. The most common problem people run into is almost certainly an arc'ing in the line somewhere. A point in your assembly at which both the positive and negative wires are ... -
What if My Wireframe Display is Damaged in Shipping?
If you receive a Designer Series Display damaged in shipment, do not refuse the shipment and contact us right away. Be sure to include photos of the damaged box prior to opening it and photos of the damaged items once you remove them from the box. We will arrange the return of the damaged item at... -
What is the Difference Between SPT1 and SPT2 Wire?
Often referred to as lamp wire or zip cord, this wire type is found in more than just Christmas lighting so it’s a question that is asked often. Unfortunately, there is a lot of conflicting information about SPT1 and SPT2 wire that tends to cause some confusion. SPT stands for Stranded, Parallel... -
What is the warranty for your Designer Series Displays?
Our Designer Series Displays carry a 1-season (90-day) warranty against defects in manufacturing or workmanship. -
What Kind of Music Works Best with the Music Box?
We have been asked about music selection many times. Here are a few songs/albums that have made a great sound track for other displays. Now That’s What I Call Christmas Kidz Bop Christmas Una Feliz Navidad A Charlie Brown Christmas Yulesville. These songs really shows off the Music Box Controll... -
Why are the Displays Not Returnable/Final Sale?
Each of our Designer Series Displays is handmade. Handmade items are not returnable. -
The above pictures are just a few of the thousands of DVD Players/BLUERAY Player REMOTE CONTROLS. We’ve circled all the REPEAT BUTTONS so you can get an idea of what to look for if this is your first time Playing or Repeating a DVD with the remote control. It is a very easy and efficient way to...
