My Account

  • Do you offer a referral program?

    You bet! It is part of our Red Suit Rewards program and we call it Red Suit Referrals. The referral program works like this: Make sure you are signed up for Red Suit Rewards by creating an account (tip: use the "Login" link in the about menu at the top of any page or in the menu at the bottom o...
  • How do I create an account?

    Click the “Register” link at the top of our site. Fill in your email address, password, first and last name and click the “Sign Up” button. Alternately, you can login with your existing accounts at Facebook, Twitter, Google Plus, Instagram or Amazon by clicking the corresponding icon at the top o...
  • How do I edit my account information?

    Click the "Login" link at the bottom of our web site to login and edit your account information. Once you log in you can view your order history (including order status and shipment tracking), edit your profile, view your order history, submit a return request, and more.
  • How Do I Use Red Suit Reward Points?

    Redeeming your Red Suit Reward points is super easy. First, make sure you have an active account with us and that you are logged into your account. Then just follow the steps in the quick video below.
  • How private is my personal information?

    We use any information you provide to us only to serve you better. We do not trade or sell your personal information to anyone. Please see our complete and most recent Privacy Policy by clicking here. We also use modern encryption of all your personal data that is entered during a purchase tran...
  • I forgot my account password, how can I retrieve it?

    Click the “Login” link at the top of our web site. Under the login box you’ll see a link that says “Lost your password?”. Enter the email address for your account into the box and click the “Reset Password” button.
  • Is online ordering safe? Can my credit card info be stolen?

    Those stories of stolen credit card numbers began with a Web site that didn’t have adequate security. Ours does. Yes. In conjunction with RapidSSL (http://www.rapidssl.com), The Christmas Light Emporium web site uses up to 256-bit encryption to protect information entered — some of the most power...
  • What is Red Suit Rewards?

    Red Suit Rewards is our rewards program. You can earn "points" for doing all sorts of things with us, not just buying stuff. But you absolutely get points for buying stuff too! Visit our rewards center using the tab in the bottom center of our website to learn more about Red Suit Rewards and to ...